Special Services

Marriott has replaced the online pre-arrival form with their VEP program. VEP stands for "Vacation Experience Planner".
Each Owner will automatically receive a standard confirmation letter about 30 days prior to check in. This great tool allows owners the opportunity to arrange certain things through the Vacation Planner.

If you do not get this confirmation letter within 20 -30 days of your check in date, please contact Corey Guest, General Manager at:

Phone: (297) 520-6622
Fax: (297) 586- 5872
E-mail: mhrs.auaar.vacation.planner@marriotthotels.com

 

In House Guest Housekeeping and Laundry Service
Everyone wants to enjoy their vacation without worry so included for owners and exchangers is a Mid-week Tidy Service. Additional cleaning services are also available (see below). For more information about fees and to schedule a service, please consult with one of our Front Desk agents.

Full Service
Includes; tidy service, make beds with new linen, replace towels, kitchen, restock dishwasher soap, restock garbage bags, clean dishes, vacuum, cleaning shower, tub and toilets, and cleaning the balcony.

Tidy Service
Consists of; making all beds, cleaning bathroom, vacuum if necessary, sweep/mop floors, empty trash and replace towels.

Trash & Towel Service
Consists of; replacing all towels and emptying wastebaskets.

Wash & Dry Laundry Services
Your home laundry is collected and delivered the same day! The Front Desk can provide you with rates and a laundry bag for your convenience.

 

TROPICAL MARKET

Do you want to have some essential grocery items ready upon check in? if so, just open and fill in the grocery form. Just email mhrs.auaar.vacation.planner@marriotthotels.com or fax it to 011-297-587-4010. Please order no later than 7 days prior to your arrival . We will have the items ready at the Tropical Market place upon checking in. Enjoy! CLICK FOR TROPICAL MARKET ORDER FORM *(Ocean Club stays only!)